Fridge-freezer repair enquiries
Describe the cabinet you have, then the compartment that changed.
Begin with the behaviour.
An alarm or warm compartment needs observations about temperature, door closure and timing, rather than a guessed refrigerant fault.
Keep doors closed where practical, protect perishable food and record the display before contacting us.
What has changed?
These are possible assessment areas, rather than a diagnosis or an instruction to dismantle the appliance.
The fridge compartment warms
Record the display and whether the freezer is also affected.
Door sealing, airflow, sensing or controls may need assessment.
The two compartments behave differently
Describe fridge and freezer separately.
Different compartment results help frame the inspection; they do not diagnose a compressor.
The door does not close properly
Check visually for an obvious item preventing normal closure.
Furniture alignment, hinges or seals may need assessment.
Water appears around the cabinet
Note the first visible location without moving the appliance.
Condensation, drainage or other water paths may need examination.
A temperature alarm appears
Record the exact alarm, timing and any recent door-opening event.
The alarm is a warning to assess conditions, not a part identification.
The cooling sound changes
Record when it occurs and whether cooling changed too.
Fans, vibration and other operating sounds need context; sealed-system work is excluded.
Choose the name on the appliance.
When the fault comes and goes
A simple time line helps: what you selected, what happened and when it stopped. Do not keep using an appliance that leaks, overheats or trips the supply.